Whether you’re just feeling a bit low, or if you need to access regular professional help, see below for who you can go to for support:
Colleges have a network of support available to you, including College Tutors who work closely with the Head and Assistant Head of College, and help with a range of well-being issues, signposting to relevant specialist support where necessary. Colleges can also help support any friends that you might have concerns about. Contact details for College Well-being Teams can be found here.
Open Door Team
The Open Door Team is a team of professionals who provide support to students who are experiencing emotional, psychological or mental health difficulties. You can complete the online referral form if you wish to make an appointment with a practitioner, and they will endeavour to contact you within 2 working days. The University’s website also contains useful information and guidance on health and wellbeing.
09:00 - 17:00 (Monday- Friday)
Nightline is a confidential listening and information service run by students for students. They provide space for you to talk about anything that is affecting you, as well as offer a wide range of information on other services.
20:00 - 08:00 (Every day during term time)
Samaritans is a national charity that provides a confidential listening service 24/7, 365 days a year. They give you a safe space to talk about whatever difficulties you might be experiencing.
York mind is an independent provider of high quality mental health services in York and surrounding areas. They are a leading local provider of a range of services that support individuals in recovering from mental ill-health to achieve outcomes that will progress them towards recovery, social inclusion and integration in mainstream activity, such as learning, volunteering or employment.
The Haven @ 30 Clarence Street offers a welcoming, safe, comfortable, non-judgemental and non-clinical environment. The emphasis is on reducing immediate distress and supporting visitors to access services and opportunities available to them in the wider community. You can come in just for a cup of tea and a chat, or you can access one-to-one emotional support from trained mental health professionals. They also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them. Users of the Haven have access to a 24-hour telephone emotional support line staffed by trained counsellors.
This service is delivered by Mental Health Matters, on behalf of Tees, Esk and Wear Valley NHS Foundation Trust.
30 Clarence Street, York, YO31 7EW
(Opposite the Union Terrace Coach Park, next to York St John University.)
Email: [email protected]
Landline: 01904 553 850
Mobile: 07483 141 310
18:00 - 23:00 (Every day, including weekends and bank holidays.)
No appointment or referral needed. Carers and family welcome.
Additional Support Options
- A Support Guide for York and Selby, including community organisations, counselling services and helplines.
- Information about national Mental Health Helplines.
Self-help Guides and Worksheets